Have you ever been to a store that is overly helpful to the point of annoying? I thought I had, but I was wrong. It wasn't until Monday that I was truly annoyed by the syrupy sweet, over zealous associate who was lucky enough to have little ol' OCD me as her customer at a local Publix.
You see, my breaking point is probably much different from yours, or yours, or even yours for that matter. The thing is, I love grocery shopping. L O V E it. I find it relaxing and therapeutic to leisurely walk the aisles crossing off the items on my list and stumbling on a great deal or BOGO (side note: this does not include during holiday seasons. I'm crazy, I'm not suicidal). I have a beautifully choreographed path that I take through the store... and the same goes for when I'm checking out. I'm a BIG fan of fabric, reusable shopping bags, as well as re-adding the total cost in my head as I empty my cart. So I have a very methodical process of unloading my items onto the belt... don't judge me, you know you do too. I place my bags on the line, then heavy bulk items, boxed & canned, frozen & refrigerated, fresh produce, fragile stuff like eggs/bread/chips and finally other non-food crap to be bagged separate from the eatable stuff.
So when little Miss Helpful pulled my cart into the checkout lane (albeit nicely) and stated "I can unload those for you" and proceeded to place all of my stuff, jumbled and in no order onto the belt, I was sad, speechless and frustrated by her intrusion. After an immediate "No thank you, I've got it" from me, a polite "Oh, it's no problem" squeaked out of her pointy little head and my carefully selected groceries were out of the cart in a flash and already being rung up... and bagged. WAIT! I HAVE BAGS!! I CAN'T SEE THE AMOUNT!! My flow,my energy, my peaceful shopping mojo all screwed up by Miss Helpful.
But wait, isn't this what I've wanted? After pissing and moaning these past 11 years about the overwhelmingly poor service I've received while living south of the Mason-Dixon, and now I finally see a glimmer of 'going above and beyond' by a grocery store clerk? Nope, just smile, make eye contact, don't over charge me while you're ringing me up, and know how to bag... oh, and keep your hands off of my stuff. That's all I ask.
Wednesday, February 23, 2011
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